Privacy Statement

Noor is an interactive training service provided by “Assrooh Athkiyah”. Our services ("Services") include a wide range of language content and courses from elementary to advanced level. This content is available in applications ("Apps") for various operating systems that can be downloaded to a mobile phone and / or a tablet.

We believe it is important to protect your privacy as a user or visitors of our products and services. We are committed to giving you a service that meets your need for privacy and protects your personal information. This policy explains how Noor might control and process your personal information and how we handle requests regarding your privacy. The privacy policy is subject to updates.

1. How We Collect Personal Data

When you interact with our Apps, we collect data that can be used separately or in combination with other information to identify your personality ("Personal Data").

Personal data that you provide us : When you register or use the Services, you voluntarily provide us with certain Personal Data, including your name (surname), e-mail address. We can also collect information not related to Personal Data, such as your time zone or language.

Automatically collected data : When you use the Services, our systems automatically create and record the following information.

Event log data : information ("event log data") that Apps send automatically when you use them. Event log data includes the address of your Internet protocol ("IP"), browser type and settings, date and time of your request, and information on your interaction with the Services.

Device Information : includes device type and settings, operating system, unique device identifiers, network information, and other device-related data. The information we collect may depend on the type of the device you are using and its settings.

Activity Information : we collect information about how you use our Services, such as information about the types of content you view or work with, the functions you use, the activities you take, the frequency and duration of your activity.

2- How We Use Personal Data

We use the above-mentioned collected data to:

Authenticate users, provide Services, process transactions and respond to your requests. For users within the EU, this usage is necessary to fulfill the terms of the contract with them.

When necessary, for definite legitimate business interests, which include the following actions:

  1. When necessary, for definite legitimate business interests, which include the following actions.
  2. Adapt training experience and degree of complexity to the level and needs of our users.
  3. Understand how visitors interact with our Apps, and make sure that the Services are provided in the best possible way.
  4. Send e-mail messages that, in our opinion, will get you interested.
  5. Conduct research or promote research, and publish scientific papers. We can transfer the collected information in an anonymous and impersonal form to researchers who help us improve the learning tools of the Services. We can also use this information to publish works on language studies.

Analyze the information for data support of our marketing strategy and ensuring the improvement and personalization of our messages and the opportunities that we offer to our users.

We can make information anonymous, delete personal identification information and / or aggregate the information we collect, and use such anonymous, impersonal and / or aggregated data for commercial, statistical and market research purposes, including transferring these data to affiliated persons and business partners.

Mobile Analytics

We use mobile analytics software so that we can better understand the functionality of our mobile software on your phone. This software can record information: for example, how often you use the Apps, events that occur in the Apps, aggregated usage, performance data, and where the App was downloaded. We can combine the information we store in the analytics software with any personal information that you send in the mobile app.

We use third-party trackers to inform us when users visit Apps by clicking on our ads or content hosted on third-party platforms.

3- How We Store and Transfer Personal Data

It may be necessary to transfer data that we collect about you. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk. Where you give us information on behalf of someone else, you confirm that you have provided them with the information set out in this document and that they have not objected to the uses of their information described in it. 

Individuals and enterprises that might use the information we hold about you ('processor of data') might be:

  1. performance of contract-related information to third-party analysis provider.
  2. provider of software and systems (e.g. Software-as-a-Service) managing customer and contract-related data.
  3. if we have been asked to provide information for legal or regulatory purposes.
  4. As part of current or future legal proceedings.

4- How We Analyse User Behaviour

We gain insight into user behavior in an anonymous and a personalized way. Anonymous user data is gathered via web analytics (read more about in the chapter 'How We Use Web Cookies') and web server log files on our publicly available websites and portals. We might analyze your individual behavior after having logged into our service onto the application with your username and password according to Noor terms & conditions.

5- How We Use Web Cookies

A cookie is a piece of text that is stored on your computer by your web browser. We use cookies to monitor how people use our site. This helps us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, and function of the site. This means that when you go back to that website, it can give you tailored options based on the information it has stored on your last visit.

We may set cookies when you visit the Noor Application. Firstly, we use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. Secondly, we use cookies to enhance the functionality of the website by storing your preferences. Thirdly, we use cookies to help us to improve the performance of our website to provide you with a better user experience. These web cookies may be our own or third party partners that we allow to collect information about your browsing habits so that they can provide relevant services to you.

Strictly Necessary - Essential for making our site work properly

These cookies let you move around the website and support essential features. These cookies do not gather any information about you that could be used for marketing or remembering where you have been on the internet. Such cookies are essential to provide you with the desired website experience and are not used for gathering information, remembering your preferences or advertising products or services to you. If you disable these cookies your experience of our website may be affected, and we may not be able to provide some services to you.

Performance - collect information about how you use our website

Performance cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is. By using our website, you agree that we can place these types of cookies on your device.

Functionality - used to provide services or to remember settings to improve your visit

Functionality cookies are used to provide services or to remember settings (such as layout, text size, font, and other customizable parts of our web pages) to improve your experience. Items such as survey offers, web chat session offers, display your settings, and identifying you as being logged in to our website are all supported by functionality cookies. The information these cookies collects may be anonymized and they cannot track your browsing activity on other websites. By using our website, you agree that we can place these types of cookies on your device. 

Managing cookies

We provide you with the opportunity to manage web cookie used on Noor and its subdomains. Moreover, we provide an overview of cookies used on Noor and its subdomains. If you want to change your consent to the use of web cookies, click on the link below.